Diploma of Hospitality Management

The Diploma of Hospitality Management is a hands-on qualification for people who want to run the show in a restaurant, hotel, events venue or resort. You learn how to manage hospitality operations, lead a team, control stock and budgets, and keep customers coming back. The course covers food and beverage service, front office, housekeeping, workplace health and safety, rostering, and financial reporting. You also look at how to handle difficult customers and how to plan events. The focus is on practical skills you can use the next day at work.

How the qualification is structured

This diploma is delivered over 1.5 years. Australian vocational qualifications like this one are built from units of competency. Each unit has a credit value, and you need to complete all core and elective units to graduate. The course may run over semesters or trimesters, with a mix of classroom learning, kitchen and service simulations, and assessments. Some providers include a work placement or industry project, so you get real experience before you finish. You should check the official course page for the exact unit list, delivery mode and assessment schedule.

What you will learn

You will gain skills in managing hospitality operations, leading and supervising staff, managing finances, and complying with legal and safety requirements. You will also learn how to design menus, manage suppliers, and use hospitality technology. The course prepares you for roles where you are responsible for a team and the bottom line. It suits people who already work in hospitality and want to move into supervision or management, as well as those who are new to the industry and want a practical qualification that leads to work.

Australian context and further study

Australia has a large hospitality industry, and this qualification is recognised by employers across the country. After completing the diploma, you may be able to continue to a bachelor degree in hospitality management or business, with credit for your studies. If you are an international student, you can work up to 48 hours per fortnight while your course is in session. When you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, which lets you stay and work in Australia. English requirements for international students are typically IELTS Academic 6.0–6.5 overall, or an equivalent test. Always confirm the current requirements and course details on the official CRICOS register and the provider’s website.

• Hospitality supervisor or team leader in restaurants, hotels, clubs and resorts
• Front office manager or duty manager in accommodation
• Food and beverage manager or restaurant manager
• Events coordinator or banquet supervisor
• Housekeeping supervisor
• Cafe or bar manager
• Kitchen manager or catering supervisor

These roles are found across Australia in hotels, resorts, restaurants, cafes, pubs, clubs, event venues, catering companies and aged care facilities. The diploma also gives you a pathway to further study, such as a bachelor degree in hospitality management or business.