Diploma of Leadership and Management

The Diploma of Leadership and Management is a one-year qualification for people who want to step into team leader, supervisor or front-line management roles. It's delivered by SP International College and is registered on CRICOS (course code 104380G), so it's available to international students studying in Australia. You'll learn how to manage a team's performance, plan and monitor operational work, handle workplace relationships and conflict, support innovation, and manage budgets and financial plans. Assessment is practical: you'll work through case studies, role plays and projects that mirror what managers actually do in Australian workplaces.

As a diploma, this sits at the same AQF level as the first year of a bachelor degree. It's normally made up of units of study, each with a set number of credit points, and delivered over semesters or trimesters depending on the intake. Some diplomas include a work placement or industry project where the field expects it, check the official course page for whether this one does, and how many hours are involved. If you later want to continue studying, credit from a diploma can sometimes count towards a bachelor degree, but that's decided by the receiving institution and you should confirm it in writing before you enrol.

You'll finish with skills employers ask for at the supervisor level: giving feedback, delegating, reading a profit and loss statement, running a meeting that stays on track, and dealing with a customer complaint without escalating it. Those are the things that come up in almost every Australian workplace, from retail and hospitality to logistics, health administration and construction. The course suits people already working who want formal recognition for what they do, career changers moving into a team leader role, and school leavers who want a shorter, job-focused qualification before deciding on a degree.

For international students, the Student visa lets you work up to 48 hours per fortnight while your course is in session, and the Temporary Graduate visa (subclass 485) post-study work stream may be available once you finish, depending on your circumstances. English entry is typically IELTS Academic 6.0–6.5 overall, with TOEFL iBT, PTE Academic, Cambridge C1 Advanced and the college's own English programmes accepted as equivalents. The Department of Home Affairs sets a separate English threshold for the visa itself. Tuition is published on the CRICOS register, check the official page for the current figure, intake dates and unit list.

• Team leader or supervisor, retail, hospitality, warehousing, call centres and aged care, where you manage a small group and report to a department manager.
• Office or administration manager, professional services firms, local government and not-for-profits, overseeing rostering, records and day-to-day operations.
• Front-line manager in health or community services, coordinating support workers, rosters and client intake.
• Operations coordinator, logistics, transport and construction companies, keeping schedules, budgets and suppliers on track.
• Assistant manager or duty manager, hospitality and tourism businesses, running shifts and handling customer issues.
• Small business owner or manager, running your own operation with a better grip on planning, finance and staff.

These roles are advertised across most Australian industries, and the diploma can also be a stepping stone into a bachelor degree in business or management if you want to go further.