Bachelor of Global Hotel and Tourism Management

This three-year bachelor degree prepares you for management roles in hotels, resorts, tourism operations and related service businesses. You study how accommodation, food and beverage, events and travel services work together, and how to run them profitably and responsibly. Core study covers hospitality operations, tourism systems, marketing, financial management, human resources and service quality. You also look at the wider forces that shape travel demand: aviation, destination management, sustainability and the visitor economy. Southern Cross University has long-standing ties to the hotel and tourism sector, and the course draws on that industry context throughout.

How the degree is structured

As an Australian bachelor degree, it runs for three years full time and sits at Level 7 of the Australian Qualifications Framework. Study is organised into units of study, each carrying credit points, usually delivered across two or three study periods a year. You need to complete the required credit points for the award, made up of core units, a set of majors or specialisations, and elective units. The exact unit list, credit point values and majors are set out in the official course structure, so check the current handbook before you enrol.

Work-integrated learning is a normal part of hotel and tourism qualifications, and this degree includes professional placement or industry experience. That could mean supervised work in a hotel, resort, events business or tourism operator, where you apply what you have learned in a live commercial setting. Some students use placement to build a network and secure a graduate role. Assessment combines exams, reports, presentations, group projects and practical tasks, so you are tested on both theory and the day-to-day judgement the job demands.

Skills you build

You learn to manage rosters, budgets and revenue, handle guest complaints, lead a team through a busy season, and read the numbers behind occupancy and average spend. You also practise marketing a destination, planning an event, and weighing up the environmental and community effects of tourism. Communication, cultural awareness and problem-solving sit at the centre of the work, because hospitality is a people business and you will deal with guests, staff and suppliers from many backgrounds.

Who it suits

This degree suits school leavers and career changers who want a management path rather than an entry-level job, and who are comfortable with shift work and customer contact. It also works for people already in the industry who want formal qualifications to move into supervisory or management roles. If you are an international student, you can work up to 48 hours per fortnight while your course is in session, and the Temporary Graduate visa (subclass 485) post-study work stream may let you stay and work after you finish, subject to Home Affairs rules. English proficiency is required for entry; the university publishes the accepted tests and scores, and the Department of Home Affairs sets a separate English threshold for the Student visa. Tuition is listed on the CRICOS register under course code 120838M. Confirm fees, intakes, unit details and English requirements on the official page.

• Hotel or resort duty manager, front office manager or rooms division supervisor
• Food and beverage manager or restaurant supervisor
• Events and conference coordinator or manager
• Tourism operations or destination marketing coordinator
• Revenue, reservations or guest experience analyst
• Sales and marketing coordinator for hotels, resorts and travel brands
• Owner-operator or manager of a small hospitality business
• Graduate roles with hotel groups, resorts, airlines, cruise operators, event companies, tourism boards and government tourism agencies across Australia