Diploma of Hospitality Management

The Diploma of Hospitality Management is a two-year qualification that prepares you for supervisory and operational roles in hotels, restaurants, clubs, cafes and event venues. You learn how to run a shift, manage a team, control stock and costs, and look after guests. Core study areas usually include food and beverage service, housekeeping, front office, kitchen operations, event coordination, workplace health and safety, and hospitality finance. Assessment is practical as well as written, you might run a simulated service, cost a menu, or handle a guest complaint. This diploma is delivered by South Brisbane Institute and Le Pont International College Pty Ltd under CRICOS course code 118132H.

Australian diplomas sit at level 5 on the Australian Qualifications Framework. They are normally two years full time, made up of units of study with set credit points. Most institutions run two semesters or three trimesters a year. Some diplomas include a capstone unit where you bring together everything you have learned, and many include a work placement or industry internship because hospitality is a hands-on field. You will spend time in training kitchens, restaurants and front-of-house areas, and you may complete shifts in a real venue. Check the official course page for the exact unit list, placement hours and campus facilities.

You will pick up skills employers ask for: rostering, budgeting, stock control, customer service, team leadership, and compliance with liquor, gaming and food safety rules. You also learn to deal with pressure, a busy Friday night, a function running late, a supplier who does not show. The course suits people who want to move into a supervisor or duty manager role, or who plan to run their own small hospitality business. It also works as a pathway to a bachelor degree, with credit for your diploma units.

International students study on a Student visa, which allows 48 hours of work per fortnight while your course is in session. After you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, depending on your circumstances. English entry is usually IELTS Academic 6.0–6.5 overall, or an equivalent such as TOEFL iBT, PTE Academic or Cambridge C1 Advanced. The Department of Home Affairs sets its own English requirement for the visa. Tuition is published on the CRICOS register, confirm fees, intake dates and English details on the official page before you apply.

• Duty manager, shift supervisor or team leader in hotels, motels and resorts
• Food and beverage supervisor or restaurant manager
• Front office supervisor or guest services coordinator
• Housekeeping supervisor
• Event or functions coordinator
• Bar or gaming supervisor (with relevant state licences)
• Cafe or small hospitality business owner-operator
• Roles with catering companies, clubs, pubs, airlines and aged-care or hospital hospitality services