Diploma of Hospitality Management

The Diploma of Hospitality Management at Sacred Heart International College is a practical, 1.5-year qualification for people who want to run hospitality operations, not just work in them. You learn how the industry actually functions: rostering and managing staff, controlling stock and costs, planning menus, handling food safety, running a bar or restaurant floor, and dealing with the day-to-day problems that come up when you're the one in charge.

This is a diploma, which sits at Level 5 on the Australian Qualifications Framework. It's a vocational qualification, so the focus is on skills you can use on the job rather than academic theory. Delivery is typically split into study periods across the 1.5 years, with a set number of units of study. Each unit has a credit point value, and you need to complete all of them to graduate. Assessment is usually a mix of practical tasks, written work and observation in a simulated or real workplace. If your course includes a work placement, that's where you'd get supervised experience in a commercial kitchen, front desk, restaurant or events team. Confirm the exact unit list and placement arrangements on the official page, because they can change.

What you gain is a working knowledge of how to manage people and money in a hospitality setting. You'll learn to write rosters that meet wage budgets, order stock without over-spending, resolve customer complaints, and keep a venue compliant with health and safety rules. You'll also practise the soft skills that matter in this industry: clear communication, leading a shift, and staying calm when the place is full. Those skills transfer across hotels, pubs, cafés, clubs, catering companies and resorts.

This course suits people already working in hospitality who want to move into a supervisory or management role, and people from outside the industry who want a fast, hands-on entry point. It also works as a pathway: after the diploma, you may be able to get credit towards a bachelor degree in hospitality or business, depending on the receiving institution's rules. International students should note the English requirement published by the college, IELTS Academic 6.0–6.5 overall is the common coursework standard, with TOEFL iBT, PTE Academic, Cambridge C1 Advanced and the college's own English programmes accepted as equivalents. The Department of Home Affairs sets a separate English threshold for the Student visa itself. While studying, a Student visa generally allows up to 48 hours of work per fortnight during term. After graduating, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream. Tuition is published on the CRICOS register; check the official page for current fees and start dates.

• Restaurant or café manager, running daily operations, managing staff and budgets in venues across Australia.
• Hotel front office supervisor, overseeing reception, reservations and guest services in hotels and resorts.
• Food and beverage supervisor, leading service teams in pubs, clubs, restaurants and event spaces.
• Banquet or events coordinator, planning and delivering functions for hotels, catering companies and conference centres.
• Bar or gaming supervisor, managing bar service and compliance in licensed venues.
• Kitchen manager, handling rostering, ordering and food safety in commercial kitchens.
• Hospitality business owner, small operators in cafés, takeaway outlets and catering businesses.