Diploma of Community Services

The Diploma of Community Services at Global Healthcare Management College is a one-year qualification for people who want to work directly with individuals, families and communities in Australia. It sits at the diploma level on the Australian Qualifications Framework, which means it's a practical, job-focused qualification rather than a research or academic pathway. You'll study how to assess client needs, plan and deliver support, work within legal and ethical frameworks, and connect people to services such as housing, mental health, family support and community development.

The course is delivered over one year, typically across two semesters or trimesters. You'll complete a set of units of study, each with a credit point value, covering areas like case management, counselling skills, community development, working with diverse groups, and understanding the Australian community services system. Most diplomas at this level include a work placement or practical component, so you get real experience in a community organisation before you finish. Assessment is usually a mix of written tasks, practical demonstrations and supervised placement hours.

Skills you'll build include active listening, client assessment, referral, advocacy, record keeping, and working safely with people in crisis. You'll also learn how to work within boundaries, follow organisational policies, and communicate with other professionals. The diploma suits people already working in community services who want a formal qualification, career changers who want to move into the sector, and school leavers who want a hands-on start. It's also a pathway to further study, such as a bachelor degree in social work or community services, with credit for your completed units.

English requirements for international applicants are IELTS Academic 6.0 to 6.5 overall, or an accepted equivalent like TOEFL iBT, PTE Academic or Cambridge C1 Advanced. Social work and community services often ask for the higher end of that range because the work involves a lot of talking and writing with clients. The Department of Home Affairs sets its own English threshold for the Student visa, separate from the college's entry requirement. While you study, your visa lets you work up to 48 hours per fortnight. After you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, which lets you stay and work in Australia. Check the official CRICOS page for the course code 112025D and confirm all details, including tuition, directly with the college.

• Community services worker, supporting clients in community health centres, neighbourhood houses and local councils.
• Case worker or support worker, in family support services, youth services, homelessness services and disability organisations.
• Community development officer, working with local government or NGOs on community programs and projects.
• Mental health support worker, in community mental health teams and psychosocial support services.
• Family support worker, in child protection, family violence services and parenting programs.
• Aged care or disability support coordinator, in aged care providers and NDIS service organisations.
• Tenancy or housing support worker, in social housing and homelessness services.
• Youth worker, in youth centres, schools and outreach programs.