Diploma of Hospitality Management

The Diploma of Hospitality Management is a practical qualification for people who want to work in hotels, restaurants, resorts, events and food service. It covers the core of running a hospitality operation: food and beverage service, front office, housekeeping, food safety, rostering and staff supervision, budgeting and financial control, marketing, and legal and ethical requirements. You learn how kitchens, bars, reception desks and function rooms actually run, and you learn the compliance side that keeps them open, liquor licensing, work health and safety, hygiene, and responsible service of alcohol.

How the course is structured

Australian diplomas are made up of units of competency, and each unit carries credit points. The Diploma of Hospitality Management is normally delivered over three or four study periods across 1.5 years. Assessment is competency-based: you demonstrate that you can do the task to industry standard, not just answer questions about it. Many units include practical service shifts in a training restaurant or simulated workplace, and some providers arrange a work placement in a hotel, club or catering company. You should confirm the exact unit list, placement hours and study pattern with Daffodil International College before you enrol.

Skills you build

You finish able to supervise a team on a busy shift, manage a roster and a budget, handle guest complaints, control stock and wastage, and keep a venue compliant with Australian law. You also practise the softer side: leading casual staff, communicating across cultures, and staying calm when the restaurant is full and the kitchen is behind. Those skills transfer to any customer-facing operation, not just hospitality.

Who it suits

This diploma suits school leavers who want a fast route into supervisory work, international students who want an Australian qualification with a practical focus, and people already working in cafes, bars or hotels who want to move into a team leader or duty manager role. It is also a pathway: many graduates use the diploma as credit towards a bachelor degree in hospitality, tourism or business management. If you are an international student, you can work up to 48 hours per fortnight while your course is in session, and you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream after you finish. English entry is usually IELTS Academic 6.0–6.5 overall or an accepted equivalent. Tuition and intake dates are published on the CRICOS register under course code 111372D, check the official page for current details.

• Duty manager or shift supervisor, hotels, motels, pubs, clubs and restaurants across Australia.
• Food and beverage supervisor, restaurants, function centres, catering companies and wineries.
• Front office supervisor, reception and reservations in city and resort hotels.
• Housekeeping supervisor, hotels, serviced apartments and aged care or hospital accommodation services.
• Events and functions coordinator, conference venues, wedding venues and stadiums.
• Bar or restaurant manager, licensed venues, cafes and quick-service chains.
• Small business owner, cafes, food trucks, catering businesses and short-stay accommodation.
• Pathway to further study, credit towards a bachelor degree in hospitality, tourism or business.