Advanced Diploma of Hospitality Management

This Advanced Diploma of Hospitality Management is a two-year qualification delivered by Cornell Institute of Training and registered on CRICOS (course code 118940J). It sits at the diploma/advanced diploma level of the Australian Qualifications Framework, which is a step below a bachelor degree and is built around practical, job-ready training rather than academic theory for its own sake. You will study how hospitality businesses actually run: food and beverage service, front office and accommodation operations, rostering and staffing, budgeting and cost control, marketing, and the legal and safety responsibilities that come with serving the public. Assessment is largely competency-based, meaning you demonstrate you can do the task, not just describe it.

Australian vocational qualifications are structured around units of competency, each carrying credit points, and delivered across semesters or trimesters depending on the provider's timetable. To finish the advanced diploma you need to complete all required units, which usually include a mix of core management units and electives you choose to suit the part of the industry you want to work in. Many providers build in a work placement or industry-based training component, and hospitality is a field where that hands-on time matters, because employers hire on demonstrated skill and attitude as much as on the certificate. Confirm the exact unit list, delivery mode and any placement requirements with Cornell Institute of Training before you enrol.

The skills you come away with are concrete. You will learn to supervise a shift, manage stock and suppliers, handle customer complaints, prepare rosters within a wage budget, apply food safety and responsible service of alcohol rules, and read a profit and loss statement for a venue. You will also practise the soft skills that hospitality lives on: staying calm under pressure, communicating with a team from many backgrounds, and solving problems on the spot when something goes wrong during service. These are the things that get you promoted from the floor to the office.

This course suits people who want to work in hotels, restaurants, resorts, clubs, catering companies or events, and who prefer learning by doing rather than sitting in lectures. It also suits someone already working in hospitality who wants formal recognition and a pathway into supervisory or duty manager roles. If your long-term goal is a bachelor degree, an advanced diploma can sometimes be used as a pathway, with credit for prior study assessed unit by unit. International students should note that the Student visa generally allows work of up to 48 hours per fortnight while your course is in session, and the Temporary Graduate visa (subclass 485) post-study work stream may be available after you finish, depending on your circumstances. English proficiency is required for entry; check the exact score and accepted tests with the institute, since the Department of Home Affairs also sets its own English threshold for the visa. Tuition is published on the CRICOS register.

• Duty manager or shift supervisor in hotels, pubs, clubs and restaurants, responsible for running service and handling issues as they arise.
• Food and beverage supervisor in restaurants, function centres and catering operations.
• Front office supervisor in hotels and resorts, managing reservations, check-in and guest relations.
• Housekeeping supervisor in accommodation providers, overseeing room standards and staff rosters.
• Events or functions coordinator with venues, conference centres and catering companies.
• Restaurant or cafe manager in small to medium venues, often after further experience.
• Hotel or resort operations roles across Australia's city hotels, regional tourism operators and hospitality groups.

Hospitality is one of Australia's largest employing industries, with jobs spread across capital cities, regional tourism towns and everything in between. Employers include hotel groups, licensed clubs, restaurants, catering firms, event venues, aged care and hospital food services, and tourism operators. The qualification also gives you a base if you later want to move into sales, supplier management or running your own venue.