Diploma of Hospitality Management (Hospitality Management)

The Diploma of Hospitality Management is a two-year qualification at the Australian Tertiary Institute, registered on CRICOS (course code 097288K). It covers the practical and business sides of running hospitality operations: food and beverage service, front office and accommodation, kitchen operations, food safety and hygiene, rostering and staffing, budgeting and cost control, marketing, and customer service. You also study the legal and compliance side of the industry, including responsible service of alcohol, workplace health and safety, and licensing requirements.

Australian diplomas are made up of units of study, each with a set number of credit points. The academic year runs across semesters or trimesters, and you enrol in a mix of core and elective units each study period. Assessment is mostly practical and competency-based rather than exam-heavy: you demonstrate skills in training restaurants and simulated service environments, complete written tasks, and build a portfolio of work. Some units include a work placement or industry-based training component, which is common in hospitality because employers expect hands-on experience before you graduate. Check the official course page for the exact unit list, credit point totals, and placement hours.

You finish with skills employers actually ask for: serving customers under pressure, managing a roster, controlling stock and costs, handling complaints, supervising a small team, and keeping an operation compliant. You learn to read a profit and loss statement for a venue and adjust staffing or pricing accordingly. Communication and teamwork sit at the centre of the whole qualification, because hospitality is a people business.

This diploma suits school leavers who want a fast route into supervisory work, career changers moving into hotels, restaurants, events or tourism, and people already working in the industry who want formal recognition and a path into management. It also gives you a pathway into further study, such as a bachelor degree in hospitality, tourism or business, often with credit for completed units. International students should confirm English requirements (IELTS Academic 6.0–6.5 or an accepted equivalent), tuition, intake dates and credit arrangements directly with the institute and on the CRICOS register before applying.

• Restaurant or cafe supervisor
• Front office or reception supervisor in hotels and resorts
• Food and beverage team leader
• Housekeeping supervisor
• Events or functions coordinator
• Bar or gaming venue supervisor
• Kitchen operations or catering coordinator
• Duty manager in a hotel, motel or licensed venue
• Small business owner or operator in hospitality and tourism

These roles are found across Australia's hotels, resorts, restaurants, pubs, clubs, cafes, catering companies, event venues, airlines, and tourism operators. The industry hires year-round and has strong demand in capital cities and regional tourism areas alike. Graduates can also use the diploma as a pathway into a bachelor degree in hospitality, tourism or business, often with credit for prior study. International graduates may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, depending on their circumstances, and student visa holders can work up to 48 hours per fortnight while studying. Confirm visa conditions and skilled occupation lists with the Department of Home Affairs.