Diploma of Community Services

The Diploma of Community Services is a two-year qualification for people who want to work directly with individuals, families and communities in Australia. It sits at the diploma level on the Australian Qualifications Framework, which means it is a practical, job-focused qualification rather than a research or academic pathway. You will learn how to assess client needs, plan and deliver support, work within legal and ethical frameworks, and connect people to services such as housing, mental health, family support and community development. The course is delivered by the Australian International College of Skills & Education and is registered on CRICOS for international students (course code 118822D).

How the course is structured

Australian diplomas are made up of units of study, each with a set number of credit points. You complete a mix of core units and electives, usually over four semesters or trimesters across two years. Core units typically cover case management, community development, legal and ethical compliance, cultural safety, and working with people who have complex needs. Electives let you focus on areas such as mental health, youth work, family violence or disability support. Assessment is a mix of written tasks, practical simulations and work placement.

Work placement and skills you build

Community services qualifications in Australia include a supervised work placement, because the job is learned by doing it. You will spend time in a community organisation, a neighbourhood centre, a family support service, a homelessness service or a similar setting, working alongside experienced staff. You will practise intake and assessment, referral, advocacy, case notes, and working with people from different backgrounds. The skills you graduate with are the ones employers ask for: listening, de-escalation, report writing, teamwork, and knowing how to work within the boundaries of your role.

Who this course suits

This diploma suits people who want to start a career in community services, or who already work in the sector and want a formal qualification. It also suits career changers who want practical training without committing to a three-year bachelor degree. If you are an international student, you can work up to 48 hours per fortnight while you study, and after you finish you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, depending on your circumstances. English requirements for international applicants are set by the college and by the Department of Home Affairs for the student visa. Check the official CRICOS page and the college's own website for current tuition, intake dates and English entry requirements.

• Community services worker
• Case worker or case manager
• Support worker in family and domestic violence services
• Youth worker
• Mental health support worker
• Housing and homelessness support worker
• Disability support coordinator
• Community development officer
• Client intake and referral officer
• Aboriginal and Torres Strait Islander community support roles

These roles are found in not-for-profit organisations, local councils, state government departments, community health centres, women's refuges, youth services, and aged care and disability providers across Australia.