Diploma of Hospitality Management

The Diploma of Hospitality Management is a two-year qualification that prepares you for supervisory and operational roles in hotels, restaurants, cafes, event venues and catering businesses. You learn how to run a shift, manage a team, control stock and costs, and keep customers coming back. The course mixes practical service skills with the business side of hospitality, rostering, budgeting, compliance and marketing, so you can step into a team leader or duty manager role with confidence.

This diploma sits at the diploma level of the Australian Qualifications Framework, which means it is a vocational qualification focused on job-ready skills. It is usually delivered over four or six study periods across two years, depending on whether your provider runs semesters or trimesters. You will complete a set number of units of study, each worth credit points, covering areas such as food and beverage service, accommodation operations, workplace health and safety, and hospitality financial management. Assessment is a mix of written tasks, practical demonstrations and projects. Many providers include a work placement or industry-based training unit, so you spend time in a real venue applying what you have learned.

You will pick up the skills employers ask for: leading a team, handling customer complaints, planning rosters, managing stock, interpreting financial reports, and making sure the business meets health and safety rules. The course suits people who want to move into a supervisory role, change careers into hospitality, or build on existing experience with a formal Australian qualification. It also gives you a pathway into a bachelor degree in hospitality or business, with credit for your diploma studies.

While you study, you can work up to 48 hours per fortnight as a student visa holder. After you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, which lets you stay and work in Australia. English requirements for international applicants are typically IELTS Academic 6.0–6.5 overall, or an equivalent test such as TOEFL iBT, PTE Academic or Cambridge C1 Advanced. The Student visa itself has a separate English threshold set by the Department of Home Affairs. Tuition fees are published on the CRICOS register, check the official course page for current details.

• Duty manager or shift supervisor, hotels, motels, resorts and serviced apartments
• Food and beverage supervisor, restaurants, cafes, bars and clubs
• Front office supervisor, reception and guest services teams
• Events coordinator, conference centres, function venues and catering companies
• Housekeeping supervisor, accommodation providers
• Restaurant or cafe manager, small to medium hospitality businesses
• Banquet or catering coordinator, event and catering operations

These roles are found across Australia’s tourism, accommodation, food service and events industries, in cities and regional areas alike.