Diploma of Leadership and Management

The Diploma of Leadership and Management is a one-year qualification delivered by Auscare Staffing Agency Pty Ltd. It sits at the diploma level on the Australian Qualifications Framework, which means it is a practical, job-focused course rather than a research or academic pathway. The course is structured around units of study, each carrying a set number of credit points. You complete a set number of units to reach the total credit required for the diploma. Most Australian diplomas are delivered over two or three study periods across the year, and the exact pattern depends on intake dates and whether you study full time or part time. You should confirm the unit list, credit points and study periods on the official page before you apply.

What you actually study

The course covers the day-to-day work of leading a team and running a workplace. You look at how to manage operational plans, lead and support a team, manage projects, handle budgets and financial plans, and deal with customer service and workplace relationships. There is a strong emphasis on communication, problem solving and making decisions with limited information. Assessment is usually a mix of written tasks, case studies, role plays and practical projects that mirror real workplace situations. Some diplomas include a work placement or practical component where the field expects it, and you should check whether this course includes one and how it is arranged.

Skills you build

You learn how to plan and monitor work, give feedback, manage conflict, and report on performance. You practise writing operational plans, running meetings, and using workplace systems to track progress. The course also covers legal and ethical requirements that apply to managers in Australia, including work health and safety, anti-discrimination and privacy obligations. By the end, you should be able to step into a supervisory role and take responsibility for a small team or a defined area of a business.

Who it suits

This diploma suits people already working in a team leader or supervisor role who want a formal qualification, and people changing careers into management or administration. It also works as a pathway into further study, with credit potentially available towards a bachelor degree at some institutions. If you are an international student, you will need to meet the English requirement published for the course. The common standard for coursework at this level is IELTS Academic 6.0–6.5 overall, with TOEFL iBT, PTE Academic, Cambridge C1 Advanced and the institution's own English programmes accepted as equivalents. The Department of Home Affairs sets a separate English threshold for the Student visa itself. While studying, a student visa generally allows work of up to 48 hours per fortnight. After you finish, the Temporary Graduate visa (subclass 485) post-study work stream may be available if you meet the requirements. Tuition is published on the CRICOS register. Always check the official page for current details on units, credit points, intakes and fees.

• Team leader or supervisor in retail, hospitality, aged care, disability services, or office administration
• Office manager or administration manager in small to medium businesses
• Project support officer or coordinator
• Customer service manager
• Operations coordinator in logistics, manufacturing or community services
• Frontline manager in health and community service organisations
• Small business owner or operator

These roles are found across most Australian industries, including healthcare and social assistance, retail, accommodation and food services, construction, manufacturing, and professional services. The diploma also gives you a pathway into further study, such as a bachelor degree in business or management, with credit possibly available for prior study.