Diploma of Hospitality Management

The Diploma of Hospitality Management at Albright Institute of Business and Language is a two-year qualification that prepares you for supervisory and operational roles in hotels, restaurants, clubs, catering companies and event venues. It covers the practical and business sides of hospitality: food and beverage service, housekeeping and front office operations, food safety, licensing and responsible service of alcohol, rostering and payroll, budgeting, marketing, and leading a team. You learn how venues actually run, not just the theory behind them.

As a diploma, this sits at the middle of the Australian Qualifications Framework, below a bachelor degree. It is delivered through units of study, each carrying credit points, across semesters or trimesters. Assessment is competency-based: you demonstrate that you can perform tasks to industry standards, often through simulated service periods, practical kitchen or bar tasks, and written assignments. Many diplomas include a work placement or industry-based project, and credit may be granted for relevant prior study or work experience. Confirm the exact unit list, placement hours and credit arrangements on the official course page.

You graduate with skills employers ask for: serving customers, managing stock and suppliers, handling cash and budgets, resolving complaints, complying with health and safety rules, and supervising staff during busy service. You also build the soft skills that keep a venue running, communication, problem-solving, and keeping your cool when the dining room is full. English language entry is IELTS Academic 6.0–6.5 overall or an accepted equivalent such as TOEFL iBT, PTE Academic or Cambridge C1 Advanced; the Department of Home Affairs sets a separate English requirement for the Student visa. International students can work up to 48 hours per fortnight while studying, and may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream after completing the qualification.

This diploma suits people who want to move into hospitality supervision or start their own small venue, and those already working in the industry who want formal recognition to step up. It also provides a pathway into further study, such as a bachelor degree in hospitality, tourism or business, with credit for completed units. Tuition is published on the CRICOS register under course code 111407J. Check the official page for current fees, intake dates and campus locations.

• Restaurant or cafe supervisor
• Front office supervisor
• Housekeeping supervisor
• Food and beverage team leader
• Event or function coordinator
• Banquet operations coordinator
• Bar or gaming supervisor (with relevant state licences)
• Small hospitality business operator
• Duty manager in hotels, clubs or resorts

These roles are found across Australia's hospitality sector: hotels and resorts, restaurants and cafes, pubs and clubs, catering companies, event venues, and tourism operators. The diploma also gives you credit toward further study in hospitality, tourism or business at Australian institutions.